Reservations

Manage your reservations with Ideal POS System’s fully integrated Reservations Module. Ensure your staff take phone bookings correctly, with Ideal POS System guiding them through the correct order in which to take the reservation. Reservations are entered by selecting the day, number of guests and time. As you’re typing the name and number for the booking, Ideal POS System displays any matching names or numbers to retrieve easily previous booking history. You can recall the last time they dined with you, who served them, which table they had, and what they ate.

Ideal POS System will automatically allocate the next available table depending on the number of guests and which tables are available. Each table can have a priority level to ensure your bookings are allocated in the order in which you prefer your tables to be booked. Reservations can be held as ‘Pending Reservations’ for those times when you need to re-arrange the booking to maximize your seating capacity.

Customize up to 12 user defined options to identify the status of a reservation. These may include birthdays, anniversaries, VIP customers, confirmed, left messages, windows seats, out by 8:30, etc. The reservation information is displayed in two screens, ‘Tables’ and ‘Runsheet’. Use the ‘Tables’ screen to quickly find and sort your bookings and re-arrange them if necessary. The ‘Runsheet’ displays the detail of each booking including booking time, name, contact number, status of the booking (i.e. not arrived, seated, bill presented and left) and all of the enabled user defined fields with their respective colours. All reservation data is automatically exported to a text file for backup purposes and can be printed to the receipt or report printer.